Big Front Door provides us with a managed service to support two externally hosted web sites.
BFD ensure the servers are healthy with pro-active support. They also assist with the maintenance, updating and development of our websites and are always happy to assist with out demands with clear communication of options and recommendations.
In addition, over the last 12 months they’ve moved the European site to new hardware; the process was well planned, resulting in no downtime and removed the risk of running on old hardware whilst at the same time increasing processing power and server capacity. Going forward we are looking to repeat the same process for our US based hosting.
I gave Big Front Door a fairly well-defined brief, but with some areas where I hadn't yet decided what to do. BFD delivered exactly what I expected and worked with me to refine the other areas to my satisfaction. Since then, BFD service and responsiveness has been 1st class. The site has never been down and all my queries have been answered within 24 hours. Overall, 10/10.
A business colleague of mine recommended Big Front Door to me as I was keen to initially update an existing website and potentially design a new one for another business. I was sceptical because I had already had 2 previously failed attempts from other developers and I did not have high hopes. I however stand very much corrected!! I have been immensely impressed with not only the quality of the web development in line with my brief, but also the exceptional speed of response from Dave and the business. I moved all of my email hosting across as well as the website domain and everything has gone smoothly with no breaks in trading.
I have already outlined a brief for to have a new website developed for my other business and also have recommended a colleague to use Big Front Door to develop his new website.
The service is professional, friendly and swift with a strong focus on the quality of product produced. I think I have finally found a web developer who not only produces good work, but also cares about my business and helps me to move it along.
We had looked for some time at updating our website and spent a considerable time speaking with various local internet companies before deciding to go with big front door.
They helped design our new company logo, and let us see our website being created throughout the process. It was painless to make changes and get the site up and running a relatively short space of time, the support we received throughout the creation of the site was first class, and a huge improvement over the previous company we used.
We were delighted with the finished product and can see it developing into a powerful tool for our company for years to come.
I have never dealt with such a reliable and up front company as Big Front Door.
I was completely in the dark as far as web site design and publication goes but everything was basically done for me and quickly !
Everything was explained so clearly to me that I am able to do the day to day editing by myself. Big Front Door have improved my business and raised my profile. Brilliant !
Being a new start up our web page was critical to our initial marketing plan.
BFD took the time to understand our business, listen to our ideas and come back with some high impact creative designs.
Big Front Door also manage our web domains and again the hastle has been removed from us and the service and expect advise given first class. We have recently had some issues with data storage and system viruses on our business systems, Big Front Door managed to resolve remotely same day and at a really reasonable cost compared to the impact this would have had if we had not been able to quickly recover things.
We are looking forward to continuing our relationship with David and team and for 2010 considering further web site enhancement and a more formalised system support arrangement.